Using the Library
Interlibrary Loan
Students, faculty, and staff can request articles and book chapters that are not available through the library. We strive to provide timely access to these documents through our delivery service. Delivery times vary depending on whether the document is owned by a Partner Institution or not.

Please review the details below to understand the expected delivery times and other important information regarding our service.
Make a request
Email library@nu.edu.kz with the full citation information of the source, or fill out the form.
  • Document Delivery Time and Copyright Guidelines
    Document delivery time varies from 1 to 9 business days.

    • If the document is owned by a Partner Institution, delivery typically takes 1 to 3 business days.
    • If the document is not owned by a Partner Institution, delivery may take 3 to 9 business days.
    Please note that any overdue items on your account must be renewed before your request can be processed.

    Due to copyright restrictions, we can process a maximum of three book chapters per request.
    • It is the user's responsibility to comply with copyright regulations for all obtained materials.
  • Partner Institutions
    • University of Wisconsin–Madison Libraries
    • Duke Fuqua School of Business
    • University of Pittsburgh Health Sciences Library
    • Library of Congress (U.S.)
    • IFLA Document Delivery and Resource Sharing Section Standing Committee
  • Service Hours
    • Mon - Fri: 8:30 am - 5:30 pm
    • Sat - Sun: Closed

    Hours are subject to change during study breaks and national holidays.
  • Location
    • 5e.323